Privacy Policy for HarsiddhiMultiservices.com
Effective Date: 14th January 2025
Business Name: Harsiddhi Multiservices
Website: www.harsiddhimultiservices.com
Email: [email protected]
Business Address: Raj Nagar, Aurangabad, Maharashtra
1. Introduction
Harsiddhi Multiservices (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, store, use, share, and protect your personal data when you visit our website, harsiddhimultiservices.com, or use our services.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree with any aspect of this policy, please refrain from using our website or services.
2. Information We Collect
We may collect the following types of personal information when you use our website or services:
- Personal Identification Information: This includes your name, email address, phone number, postal address, and any other data you provide when contacting us or filling out forms on the website.
- Transactional Data: Information related to your purchases or transactions, such as payment details, billing address, and transaction history.
- Technical Data: Includes IP address, browser type, device type, operating system, and other technical information about your interaction with the website.
- Usage Data: Information on how you use our website, including pages visited, links clicked, and other activities conducted on the website.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve user experience and analyze usage patterns.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To deliver government-related services you have requested, such as processing your applications, managing transactions, and providing customer support.
- Communication: To respond to inquiries, provide support, and send updates related to services, transactions, and other important information.
- Improving Our Website and Services: To analyze usage patterns and improve the performance, functionality, and security of our website.
- Marketing and Promotions: With your consent, to send promotional material, newsletters, or information about new services that may be of interest to you.
- Compliance: To comply with legal obligations, regulations, and industry standards, and to protect our rights and the rights of our users.
4. Legal Basis for Processing Personal Data (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you provide your information voluntarily (e.g., when filling out forms or subscribing to newsletters).
- Contractual Necessity: To perform a contract or provide services you have requested (e.g., processing your application for government services).
- Legal Obligation: If required by law, such as for tax, accounting, or regulatory compliance.
- Legitimate Interests: To pursue legitimate business interests, provided that these interests are not overridden by your privacy rights (e.g., improving the website, fraud prevention).
5. How We Share Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We may share your data with third-party vendors and service providers who assist us in running our website and providing services, such as payment processors, hosting providers, and customer support services. These service providers are required to safeguard your data and comply with applicable privacy laws.
- Legal Requirements: We may disclose your data if required by law, regulation, or legal process (e.g., a court order or governmental request).
- Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction, but we will ensure your privacy is protected.
6. Data Storage and Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and reporting obligations. After this period, we will securely delete or anonymize your data, unless we are required to keep it for longer periods due to legal obligations.
7. Security Measures
We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: We use encryption protocols for transmitting sensitive data (such as payment information) over the internet.
- Access Controls: Only authorized personnel have access to your personal data, and they are bound by confidentiality agreements.
- Regular Security Audits: We conduct regular security audits to ensure that your data is protected against potential vulnerabilities.
While we take reasonable steps to protect your data, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to collect data on how you interact with our website. Cookies are small text files stored on your device that help improve your experience by:
- Remembering your preferences and settings.
- Analyzing website usage patterns to enhance performance and functionality.
- Offering personalized content or ads.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the website.
9. Your Rights Under GDPR
As a user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.
- Right to Restrict Processing: You may request the restriction of processing your personal data under certain circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
- Right to Object: You may object to the processing of your personal data, including for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your data based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
10. International Data Transfers
We may transfer your personal data outside of India to service providers or partners located in other countries. If such transfers occur, we will take appropriate measures to ensure that your data is protected in accordance with applicable data protection laws.
11. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from individuals under 16. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete such data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated Privacy Policy will have an effective date at the top. We encourage you to review this Privacy Policy periodically for the latest information on how we protect your data.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights under GDPR, please contact us at:
Email: [email protected]
Address: Raj Nagar, Aurangabad, Maharashtra
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.